Privacy Policy

Last updated: 14 October 2026

Armour Force Security Pty Ltd (ABN 29 667 996 938, NSW Master Licence 000109097) (“Armour Force Security”, “we”, “us” or “our”) respects your privacy. This policy explains how we collect, use, store and disclose personal information, and how you can access or correct it. We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

What personal information we collect

We only collect personal information that we need for our business. This may include:

your name, email address, phone number and company details when you contact us, request a quote or send a message through our website
details you give us about your site or security needs
information about our clients, their staff and site contacts needed to deliver our services
information collected while we deliver security services, such as visitor and access registers, incident reports and, where we provide or monitor it, CCTV footage
information from job applicants, such as resumes, security licence details, qualifications and references

How we collect it

We collect personal information directly from you, for example when you fill in a form on our website, email or call us, or deal with our officers on site. Sometimes we collect it from others, such as our clients, referees or public sources, where that is reasonable and lawful.

Why we collect and use it

to respond to your enquiry and provide quotes
to deliver, manage and improve our security services
to keep people and property safe, and to record and report incidents
to meet our legal obligations, including under security industry and work health and safety laws
to assess job applications and manage our workforce
to send you information about our services, which you can opt out of at any time

Who we may share it with

We do not sell or rent your personal information. We may share it with:

our clients, where it relates to services we deliver for them
contractors and service providers who help us run our business, such as IT, website hosting and email providers
police, emergency services, regulators or insurers, where required or authorised by law or needed to deal with an incident
anyone else you have agreed to

Some of our service providers, such as website hosting and email services, may store information on servers located outside Australia. Where this happens, we take reasonable steps to make sure your information is protected.

Our website

When you submit a form on our website, the details you enter are emailed to us and stored securely in our website system. Our website uses cookies needed for it to work properly, and may load content from third parties such as Google (for fonts and maps), who may collect technical information such as your IP address. You can set your browser to refuse cookies, but parts of the site may not work as intended.

How we keep it secure

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, changes or disclosure. Access is limited to people who need it. We destroy or de-identify personal information when we no longer need it, unless the law requires us to keep it.

Accessing or correcting your information

You can ask to see the personal information we hold about you, or ask us to correct it, by contacting us using the details below. We will respond within a reasonable time, usually within 30 days. If we cannot give you access, we will tell you why.

Complaints

If you have a concern about how we have handled your personal information, please contact us first so we can try to resolve it. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at www.oaic.gov.au or on 1300 363 992.

Contact us

Armour Force Security Pty Ltd
Suite 2, D10/101 Rookwood Road, Yagoona NSW 2199
Email: info@armourforcesecurity.com.au
Phone: 0404 811 144

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page.